Disclaimer and terms
About the ratings
Ratings on Outreach Ratings are submitted by verified members and reflect their personal experience of dealing with the person or business using an email address. They are opinions based on that experience. They are not statements of fact by Outreach Ratings, and we do not verify every rating.
Ratings of non-payment are only published after a moderator has reviewed evidence supplied by the member, such as an invoice and payment reminders.
If you are listed
You can claim your email address, post a reply that appears alongside your rating, and raise a dispute. Disputed addresses are marked as disputed while we review the evidence from both sides. If a rating is shown to be wrong, we remove it.
Members
Members must only rate people they have dealt with directly, must choose the outcome that honestly reflects what happened, and must update their rating if the situation changes, for example if a buyer pays after being reported. Misuse leads to removal of ratings and membership.
Your data
Email addresses are stored encrypted and cannot be browsed. They can only be looked up one at a time by someone who already knows them. Verified Pro members can export low-rated addresses for use in their own email filters. To ask about the data we hold about you, or to object to its use, contact us through the claim page or by email.
No liability for decisions
Use ratings as one input into your own decisions. Outreach Ratings is not responsible for decisions made using the ratings.
Disputes
Listed buyers can ask us to review a rating by raising a dispute from their claim page. A non-refundable administration fee (currently £5, or the equivalent in euros or US dollars) applies to cover the cost of reviewing the case. Paying the fee means a person will review the evidence from both sides. It does not guarantee that any rating is changed or removed. Formal legal complaints and requests about your personal data are free and can be sent through our contact page.
Reviews
Signed-in users can leave a star rating and written review of a buyer. Reviews are the personal opinion of the person who wrote them, must be based on first-hand experience, and are separate from the payment ratings given by verified bloggers. Anyone listed can report a review, and we remove reviews that break these rules.